Do you deliver across Bangladesh?
Yes. We provide nationwide delivery, although remote areas may require additional time.
How long does delivery take?
Most orders arrive within 2–5 business days after confirmation.
Is Cash on Delivery available?
Yes, Cash on Delivery is available for eligible orders.
How much is the delivery fee?
The applicable delivery charge is shown before your order is confirmed and may vary by location or promotion.
How can I track my order?
Contact customer support with your order number and we will check the latest courier status.
Can I return an item?
Eligible unused items can be requested for return within 7 days of delivery. Please review our Return & Refund Policy for full conditions.
What if I receive a damaged or incorrect item?
Contact us as soon as possible with your order number and clear photos or video of the issue.
How do I contact Keynari?
Email us at jt17369958715@163.com or use the WhatsApp/chat button on our website.
Can I use the welcome offer more than once?
The new-customer offer is intended for a first order and is limited to one use per customer.